ORDER PROCESSING:

Please allow 4-8 hours to process your order. Expect an email within 24-48 hours to let you

know your order is on the way!

STORE PICKUP – N/A

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to

shipping" button. Local delivery is available for addresses within [insert distance] of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for

local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking

information.

FLAT RATE SHIPPING

Orders are generally shipped within a week using UPS, FedEx, or LTL. Flat rate shipping fee applies to all orders. Optional: We do not ship outside of United States at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and

displayed at checkout.

For simple flat rate shipping: We offer flat rate shipping to all 50 United States.

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders

over $75). For multiple shipping options, you can list carrier options, prices, and delivery times

in a table.

If you’re using calculated shipping rates: Shipping charges for your order will be calculated

and displayed at checkout.

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original

condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible

at support@zensinks.com with your order number and a photo of the item’s condition. We

address these on a case-by-case basis but will try our best to work towards a satisfactory

solution.

If you have any further questions, please don't hesitate to contact us at support@zensinks.com